Privacy Policy

Turner Conveyancing ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We collect personal information necessary to provide conveyancing services, including your name, contact details, identity documents, property details, and financial information relevant to your transaction. We collect this directly from you (including via forms and document uploads on this website) and, where relevant, from third parties such as agents, lenders and government bodies.

How we use your information

We use your information to provide and administer conveyancing services, verify your identity as required by law, communicate with you and relevant parties, comply with our legal and regulatory obligations, and maintain our records.

Disclosure

We may disclose your information to parties involved in your transaction (such as the other party's representative, agents, lenders, and the relevant land registry and revenue authorities), to our service providers (such as identity verification and electronic lodgement platforms), and where required or authorised by law. We do not sell your personal information.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. Documents uploaded through this website are transmitted securely. We retain records for the periods required by law (including the seven-year retention applying to certain conveyancing records).

Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.

Contact

If you have any questions or concerns about your privacy, please contact us at mt@turnerconveyancing.com.au or 0457 029 218. If we cannot resolve your concern, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).